Very disappointing visit to an old favourite! - Kiraku London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Kiraku London
😒 3/5 - Very disappointing visit to an old favourite!
By 👻 @Maurice M, 03/08/2020 4:00 am
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I have eaten at this resteraunt for many years and have always enjoyed the place very much . But this evening I was so disappointed. Let me explain , I ordered a fair amount of food , when my sashimi arrived there was no pickled ginger ,something I am very partial too ! I asked the waitress to bring me some ginger please . To my amazement she said I would have to pay extra . I could not believe it ! I asked to see the manager and he sided with the waitress !! Clearly the place has changed hands or something . By the way , I spent in excess of £ 60 pounds on dinner just on myself . So a good spending customer you would think . I shall not return. Shame really . Very poor management and customer relations.
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