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Master Kim’s Korean BBQ Las Vegas Reviews from The Last Year
Local recommended Korean BBQ experience.
Recommended by a local. This was just an awesome Korean BBQ experience. The service by our waitress, “Faith” was outstanding. I loved the little conveyor belt tray that came to your table.
High Temperature Within The Restaurant
On July 17, 2023, my acquaintances and I attended a dinner reservation at Master Kims Korean BBQ, situated at Durango/I-215. We arrived an hour early and were seated last, in spite of having a reservation for 7:00 PM. We observed other patrons, who did not have reservations, being seated before us, potentially due to their association with one of the male Asian food servers. This resulted in prioritized service, which was disappointing to witness. Furthermore, our seating arrangement was located in a corner close to the restroom and an exit door, causing discomfort due to the hot air and lack of proper ventilation. Consequently, we were unable to enjoy our meal. Additionally, our used plates were not cleared from the table during our dining experience, despite our expectation of prompt service. While our server, Zach, was polite and amicable, he did not return to our table to inquire if we required anything further. It is imperative for businesses to treat all customers fairly, regardless of whether or not they are employees' friends. Management must prioritize cleanliness and ensure that tables are wiped and seats are cleaned thoroughly to prevent visible grease and dirt. The comfort of customers should be a priority, even in the face of high temperatures within the restaurant.
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