Extremely rude and unprofessional - Monsieur Bleu Paris - Buy Reservations
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🤮 1/5 - Extremely rude and unprofessional
By 👻 @ymas2010, 07/18/2022 3:00 am
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Was visiting paris with my husband and 2 kids (10 and 11 years old) and we called and made a reservation at Monsieur Bleu. We arrived on time and were shown to our table. We asked if there was any kids menu or any special kids meals and were advised no. After scanning the menu, we decided to have the truffle pizza and the octopus to share as the kids didnt really fancy anything on the menu. We had also had a big breakfast that day and were really trying to enjoy eating at multiple places throughout the day to experience the city. When we placed our order, the waiter said sorry our policy requires that each of you order a separate main dish. We explained that we werent that hungry and the kids wont complete a main dish on their own so we prefer to share. He then called his manager who was a very rude lady that said sorry each of you need to order one starter and one main dish as a minimum. We said we would be happy to add on another main dish (the sea bass) as a compromise even though we werent very hungry and she completely refused. We even told her we wont be occupying the table for long but still No. She did not smile once nor show any hospitality or courtesy. Even though we were sat there for 30 minutes wanting to complete the service but she was happy to see us go. As she would not accept our order, we left the restaurant. Cant believe how rude this restaurant is to refuse customers who have come all the way to their reservation and who are tourists in Paris wanting to enjoy the city just to be told we cant order what we like or eat how we prefer. We were going to order desert as well and other bites but they gave us no chance to make our own choices. Very very bad and extremely disappointing! Zero hospitality and customer service!
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