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Phở Kietzke Reno Reviews from The Last Year
Tried Pho Kietzke out.
I got the chicken fried rice, door dash. $15. Wish I would have went to another place. The fried rice lacked any flavor, really had to put soy sauce and siracha. The quantity for the price point is small, I got the container and felt it was a little light. As you can see in the picture. Wasn't even filled up. Overall, not a good experience and can't recommend this place.
If I could give this place zero stars, I would, but
If I could give this place zero stars, I would, but unfortunately Yelp does not offer that option. It's a sad day when Asians discriminate against Asians, but it happens, and more often than non-Asians might think. When I went to Pho Kietzke to pick up an order I placed through DoorDash, I was given the third degree and treated like a criminal. I don't dress like a gangbanger, and I don't walk around like a thug -- I look like an average, middle class Asian. Even though I told them my name and what I ordered, they insisted that I go back to my car and get my phone and show them the DoorDash confirmation. How would a thief know the name on and exact items in an order they did not place? So I went back to my car, got my phone, and showed the the actual DoorDash e-mail confirmation. They shook their head and said, "No." REALLY??? I scrolled through the whole confirmation, showed them my name, time and date, and the order. They still insisted it wasn't enough proof. The old crone who was the ringleader told me it wasn't enough because she insisted my name was showing on the confirmation. The title literally said "Thank you for your order {my name}" in huge block letters. I read it out slowly to her, and pointed my finger right at my name multiple times. For some crazy reason, her face became angry when faced with the irrefutable evidence that the order was indeed mine, and that their assumption I wasn't a thief was wrong. She extremely reluctantly handed my order over. Never, in my entire life, have I ever been treated anywhere near this badly by any business, regardless of color. As I walked out to my car, a white woman walked in to pick up her order. To see if the Pho Kietzke gang treated her the same way, I watched from my car. They gave her no hassle, immediately handed her order to her, and she breezed in and out. Shame on you. Quit your business and educate yourselves. Being Asian myself with parents who immigrated to the U.S. and worked hard to became naturalized citizens, I can't believe I'm saying this, but it's people like you who make life harder for honest Asians who earned their citizenship. You are part of the reason why racism exists -- your disgusting, two-faced behavior increases hate of Asians and validates what racists think about us.
Our go to spot for take out Vietnamese.
They have the best BBQ pork. You can taste the char a bit which I love.
first time here and there are lots of parking ordered to
first time here and there are lots of parking ordered to go lemon grass chicken rice and a pork sandwich or banh mi took about 15-20 minutes and I had to get up to follow up on my order, nobody came to me to inform me that my order was ready the banh mi was disappointing for about $9 because there were no or barely any veggies and it was drenched in hoison sauce and mayonnaise. definitely sad and don't recommend the lemon grass chicken rice was dry, and the carrots didn't taste right as it was old and not fresh. I didn't bother touching that. the chicken was dry and a bit hard. I wouldn't recommend both of these, but do try the pho. the value for the price was not there for those two items. possibly try the pho next time
This spot is super close to our house! It was a last minute
This spot is super close to our house! It was a last minute decision at 8. The service was super fast and the pho was okay. We have been trying new pho spots as I LOVE pho. I got the vegetarian pho with tofu and it was pretty good. Nothing too special but it hit the spot! My husband got the steak pho and he thought the same thing- nothing special but we would go back. The restaurant is a little bit of a slum. The restaurant was heated with space heaters. The bathroom was pretty dirty. The food is super reasonably priced and the location is great! If you want a quick bite, this is your place.
Horrible service, we waited for an extra bowl and soup was
Horrible service, we waited for an extra bowl and soup was already almost cold when they provide the extra bowl. Soup was very very bland, no taste. Food is not fresh. The spring roll was not fresh you can see the lettuce and bean sprout is already browning. The vegetable they provide for the pho is also not fresh. I would never come back to this place. It's horrible. You are better off with instant noodles. Terrible place.
This is a great spot for your pho cravings in Reno.
I've been here twice, once for the last two visits to Reno. All the food is flavorful and comes out quickly. Not to mention that the portion sizes are more than generous. On this outing, my partner got the tofu Banh mi and I got the shrimp spring rolls. The Banh Mi was huge! Maybe enough to share, which we did. But if you're hungry, get it! The spring rolls came with a nice peanut sauce. As usual the place was busy and buzzing. It's a small unassuming place that will fill your stomachs and hearts on a cold Reno day.
Let's preface this review by saying that I'd been to this
Let's preface this review by saying that I'd been to this place a couple of times before a while back. I returned because someone implored me to give it another shot because they thought it was great. I'm always willing to give an establishment another chance to show me that they've improved. Sadly, that was not the case for this visit. This review is ONLY for their Pho. I haven't tried any of their other offerings which seem to have very varied reviews. I might be tempted to go in to try their other items, but in light of what I experienced, I kind of doubt that I will. A few years ago, I went on a "hunt" for Pho around this area which would satisfy my taste profile and for the quality of product that I expect, being a HUGE fan of this type of food and having eaten it in many different places around the area, as well as all around North America. At the time, I literally tried every Pho joint around and finally found what I was looking for...which wasn't here. Unfortunately, the place that was my Pho go-to changed ownership this last year and I'm not overly enamored of the changes that the new ownership implemented. I don't like it as much as the original owner's offerings. So, I'm on the "hunt" again for my new favorite Pho, which will involve revisiting every place around the area! Went in during lunch. Small place, probably seats around 20 or so people...there were over a dozen people there when I went by. That's always an encouraging sign...a busy place means that it's popular and that usually means something's being done right. They were about to prove me wrong. The waitress motioned for me to sit down at a 2 top and handed me a menu...never said a word. She brought me water and she uttered the only words she would say to me, "what do you want?". I ordered the #9 Combination Pho ($13.95) [Rare Beef, Well Done Flank, Brisket, Tendon, Tripe & Meatballs] This is a "benchmark" Pho for me which I usually order every time. She brought it out about 5 minutes of so later, dropped it off and disappeared...all without saying another word to me. It felt like she couldn't care less that I was there! Plus, she NEVER came back to check on me OR to bring my check...when I finished, I had to go to the cash register where I paid. Where do I start? On the plus side, it was an ample portion, as was the side accoutrements that accompany most any Pho (Basil/Cilantro/Limes/Jalapeno/Bean Sprouts). All the standard sauces were on the table...Hoisin, Sri Racha, Chile Sauce and Chile Oil. The cons? Oh, so many... Before adding the sauces or accoutrements any time I have Pho in a new place, I always taste the broth as they serve it. Meh...bland...very lacking in seasoning, no depth of flavor. Even after adding everything, it still was lacking. The noodles, which I always dive in for first, were all clumpy...bad sign. Not very much protein...basic amount of beef, flank and brisket...all the meats were chewy and flavorless. The meatballs were a decent size, but bland...and there was absolutely NO tripe or tendon at all. All in all, a very unsatisfying experience that I doubt I'll repeat. My 3rd time in...3 strikes and you're out in my book. A LOT of the reviews tell of very inconsistent service and food...if that's the case, don't let MY opinion sway you...go see for yourself...maybe you'll have better luck than I did!
The food was ok but not great portions for the price.
The workers there were so rude and overcharged us for extra noodles when no one ordered extra noodles. They kept insisting we did when we really did not. If I'm saying the portions were small and if that was with extra noodles, I am blown away. The younger girl pretty much slammed the bowl down, looked at us as if we are stupid. What a bad experience for us. We go to so many different pho restaurants and have loved them, we will never go back here again. If you are going to charge extra for things we never ordered, then I guess that will also be your tip.
Rating this restaurant a 3 hurts.
This was my favorite Vietnamese restaurant in town for years and I haven't been for a while and a lot has changed for the worse. They took my 2 go to orders off the menu, fried eggplant and what used to be #37 which was a noodle dish that was in the soup's category but had broth on the side. It had amazing flavors with the sauce and shallots. Both are gone. I tried to stay positive but it seems several of the dishes that made them unique to Reno are gone. The Ban Mi was dry which was not the case in previous visits and the service was minimal. I'm so bummed on their menu changes and can longer say it stands out against the many Vietnamese restaurants in Reno. I'm on the hunt for a new favorite.
Reno's Best Restaurants that are most frequently booked by customers of Phở Kietzke Reno
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Phở Kietzke Reno User Reviews & Question Forums
Phở Kietzke Reno Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Sagar B. (03/20/2024 3:00 am)
Phở Kietzke Reno Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @view2mtn (02/03/2022 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🥷🏻 @ColorfulRod45 (05/21/2024 5:14 pm)