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The Pickled Chef Latrobe Reviews from The Last Year
My go to at the Ligonier Country Market on Saturday morning.
So enjoy their breakfast sandwiches and great service. Also, their Bloody Mary mix is the best!
My update isn't as much about the food, but the level of
My update isn't as much about the food, but the level of customer service. I regularly volunteer at the farmer's market, so I see many of the same people on a weekly basis. Like life, you encounter people of every description and quality. I posted my first review about this vendor at the market last year. During this new season, I was stopped as I was going past by the same woman I had encountered during my 1st visit. If you'd think her attitude had changed, I can assure you that it had not. She immediately attacked me about the review I had left. At no time did she offer to make anything right. Once again, she bragged about how great her products are and that she sells thousands. In addition, she made a concerted effort to make me feel guilty about my review. She asked how I felt about leaving a poor review of a family business. Well, I can assure you that I feel just fine. I believe my reviews are honest and assess my opinions of the products and level of service. She yelled at me that I should have brought the jars back. At that point, I didn't remember if I did or didn't return the bad product. I stated that I thought I had, but she yelled at me that I never returned them. At no time did she ask me any questions or offer any solutions. I was in the business of customer service for many years. I have never fixed the blame. I always strived to fix the problem. She may well do very well at her stand, but there is always room for improvement. From her attitude, everything is perfect in her own world and pleasing customers is the furthest thing from her mind. I have never once seen her stand jammed with an overabundance of customers, as I have seen at many other stands. I don't see it as a product issue, since there are people willing to pay a price for small jars of relishes and jams. I see this as an attitude issue. The woman is not friendly and I don't get a good feeling dealing with her. I don't believe that being combative solves any issues.